FAQs

IF we make a mistake and send you the wrong parts by accident, yes, you can return them for a full credit including the shipping. If you ordered parts and no longer want them or they were sent incorrectly because of faulty vehicle identification you provided, you can still return them but there is a 20% fee and no shipping credit. In other words, we pay for our goofs, you pay for yours.

Cores for rebuilt parts must be returned 'freight prepaid' by the customer to get a refund of the core charge.

NO RETURNS ARE ALLOWED ON ANY ELECTRICAL OR SPECIAL ORDER ITEMS. Electrical items are defined as any part having a wire attached to it or having a wire attachment point on it. Special order items are those things not normally stocked that we need to get in to fill your order. RETURNED PARTS MUST BE IN ORIGINAL AND UNDAMAGED CONTAINER AND WITH 30 DAYS AFTER DATE OF SALE.

NO RETURNS ON USED PARTS.

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